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GUARDIAN WEB CAM HELP
- Make sure the User Name is customers and the password is 1234.
- If you can't see all 16 cameras, make sure the camera views is set to 16 before you login.
- Sometimes the cameras are slow to load, especially if you have a slow internet connection.
- Double click on individual camera views to zoom in on them. Double click again to return to normal view.
- Right click the camera view and it will expand to full screen, right click again to return to the normal view.
- Change the number of camera displayed using the six buttons under the login button.
- ActiveX: if the camera login page does not load, you may have to install ActiveX. A bar will appear at the
top of the screen with an ActiveX message. Click on that message and choose to install ActiveX. Follow
the instructions to install it.
- If you have installed ActiveX and still get an error you may have to reduce the security settings
in your browser and enable ActiveX controls.
Go to Tools > Internet Options > Security tab.
Click on 'Custom Level', then scroll down the list till you find
'download unsigned ActiveX Controls'
Select the 'prompt' option and click 'OK' at the bottom.
A warning will appear, click 'Yes' to accept the changes.
Click 'OK' to close this window.
Close and restart your browser then try to access the system again.
- Please note, the camera uses ActiveX and will only work in Microsoft Internet Explorer.
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